Secretary Salaries at Kiambu Institute of Science and Technology, Kenya

A secretary is someone in charge of maintaining the smooth running of an office through a variety of administrative and clerical duties. They handle office schedules, coordinate meetings and visits, organize files, answer phones and perform a huge array of other administrative tasks.

Duties of a Secretary

• Answering calls, taking messages and handling correspondence.
• Organising and servicing meetings
• Filing
• Maintaining diaries and arranging appointments.
• Managing databases

Qualification

Diploma or Bachelor's degree in Cooperative Economics and Management, Commerce, Banking and Finance, Library and Information Science.

Skills

• Organization
• Good communication, customer service and relationship-building skills
• Flexibility.
• Time management skills
• Attention to detail
• Team working skills
• Assertiveness

Common Secretary Interview Questions

• Describe what you do to control mistakes in your work.
• If you report to multiple supervisors, how do you prioritize your work?
• Describe in detail the steps you would take to plan a meeting for ten people.
• What experience do you have using a multi-line phone system, and how do you manage calls when it's busy?
• Tell us about your experience maintaining and filing large amounts of paperwork.
• Tell me about a time that you were not satisfied with your work performance. What did you do about