What makes us so special?
Quality
You deserve to get what you have paid for. With our value-added features, well design packages and after-sales service support; we are confident that our prices are affordable and are able to satisfy your many requirements
Availability
We're humans! Ready to help you! We don't want everything to be automated! We believe that human support and communication is the best to offer an incredible service! That's why our team will be always ready to help you! At any time!
Needs
Whatever you need, we will offer it! One of our main goals is to be able to provide everything you need! That's why we are open for new ideas and are constantly adding new services to fulfill everyone's needs!
Passion
We love what we do! As the title says, we love our work! We're happy when our customers are pleased with our services. That makes us happy, and gives us even more interest and need to continue growing up!
Time
Don't waste it! Time has no value, that's why we wont make you wait! Need help? We'll answer quickly in less than 15 mins. We'll intervene, diagnose and fix the problem so that you can continue enjoying your services fully!
Friendly
Friendly like no other. That's our biggest value, we're more than friendly! Our team will welcome you to our family with open hands! Whatever you need, we're ready for you to help you, whether you need help setting up your hosting or configuring it, we can even do it for you if you don't come out, that's not a problem!
We Are Hiring!
Here at Qservers Web Hosting, our goal is to provide our clients with a superior managed hosting environment through excellent server performance and great customer care support, in addition to unique suite of other services.
We are calling on like-minded passionate people like you to come join us so as to deliver better services
Web developer/Technical Support Rep.
The Role:
- As a Technical Support Representative at QServers Network Limited, you will receive inbound calls from potential and current customers seeking to purchase website hosting, web design, search engine optimization, and other services.
- Primarily, you will be troubleshooting web hosting related issues with our current customers and helping them manage their account information.
- These customers need your help with issues that they cannot resolve on their own.
What you will do:
- You will work directly with customers via telephone and email to troubleshoot products and/or services in order to facilitate the purchase of new products and/or services.
- When customers will contact you with their issues, you will utilize your tech-savvy knowledge and provide appropriate solutions to the best of your ability
- You will have the support of your peers, supervisors, resource pages, and more to aid you in the process.
- Your goal is to ensure that the customer has a positive experience with their product/service.