Samnet Africa began as a hardware and software support consultancy in 2008, becoming a Limited Company in February 2010. Initially SAL provided services in areas involved with proprietary mini computers and bespoke turnkey software end-user solutions. As the company grew, we recognized ...read more
that there would be needs associated with not only the PC environment but also with the pooling of data resources, security and surveillance. This is where our expertise in the networking gained momentum. In recent years our business has been mostly in the areas of Hardware & Software support, Networking, Network Management & Administration, CCTV & Surveillance and Website Design. We have a dedicated team of field IT support engineers with a combined experience of several years within the IT industry. We provide server support, desktop support, printer support and internet and email support. Our engineers have diverse qualifications in different fields of our operation ensuring that we remain ahead of our competitors.
Our Philosophy Our partnership approach enables us to rapidly respond to our Customer’s IT needs as well as providing them with Quality of Service. System administrators and IT Managers are saddled with an increasing range of responsibilities while their resources, particularly their time, remain limited. We believe that the true value of an IT partner comes from its commitment to establishing and developing long- term client relationships, one that puts client retention and ongoing system enhancement ahead of short-term sales opportunities and that remains focused on delivering quality solutions and support, many years after the first contract was agreed. We can work on an ad-hoc basis, whereby you call us when you need us, or a contract basis, whichever you prefer. You are not tied into any contracts, but will gain discounted rates and priority over non-contract clients. We have a standard SLA contract policy, which can be tailored to the individual company needs.
Our Mission: We are in a mission to inspire innovative solutions aimed at solving challenges faced by progressive institutions and organizations in advancing ICT infrastructure development in business.
